Closing the Loop: Connecting Customer Experience to Sales with Analytics

Qlik Webinar

Every successful business collects customer experience feedback. It’s what you do with it that counts. If you don’t mine your data for insights about your performance, you’ll won’t see the whole story locked within your data.

During Closing the Loop: Connecting Customer Experience to Sales with Analytics, you’ll learn how you can apply analytics to your customer experience data, including:

  • How to leverage customer satisfaction, NPS, and other metrics to drive business value
  • How an omnichannel customer journey model can improve your channel strategy
  • The role of analytics in improving contact center performance 
  • Success stories from companies that have planned and implemented customer experience analytics

Watch Closing the Loop: Connecting Customer Experience to Sales with Analytics now.


Sales

Closing the Loop: Connecting Customer Experience to Sales with Analytics
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