Qlik Customer Spotlight: University Hospitals of Morecambe Bay NHS Foundation Trust

Delivering better patient experiences and better operational outcomes

See how the University Hospitals of Morecambe Bay NHS Foundation Trust has significantly improved the way it manages patient capacity, and therefore patient experience, with Qlik®. Staff now spend less time managing patient flow and can quickly see where and when beds will become available, using the new Command Centre—an operational hub that brings people together with real-time and predictive analytics.

In this webinar, you’ll learn how they capture, visualize and analyze all of their data so they can:

  • Quickly and effectively bring together a huge variety of data sources, internal and third-party, to create a highly customized management system
  • Dramatically improve patient experience despite an increase in the number and complexity of cases, and a reduction in available resources
  • Create a robust business information system that’s predictive, mobile and scalable—and reduces time spent in staff meetings by 75%.

About University Hospitals of Morecambe Bay NHS Foundation Trust

The University Hospitals of Morecambe Bay NHS Foundation Trust provides community and hospital services across the Morecambe Bay area, supporting three main hospitals and a number of other community sites in North West England. Like many organizations, particularly those in the public sector and National Health Service, the Trust sees a continual increase in the use of its resources and is always looking for ways to deliver a more efficient service, and a better experience to its service users.

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About the presenter

Rob O’Neill
Head of Information
University Hospitals of Morecambe Bay
Bio »


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